{"id":5402,"date":"2026-07-24T16:02:53","date_gmt":"2026-07-24T16:02:53","guid":{"rendered":"https:\/\/brandcomms.com\/?page_id=5402"},"modified":"2026-07-24T16:16:03","modified_gmt":"2026-07-24T16:16:03","slug":"privacy-policy","status":"publish","type":"page","link":"https:\/\/brandcomms.com\/?page_id=5402","title":{"rendered":"Android Privacy Policy"},"content":{"rendered":"\n<h1 class=\"wp-block-heading\">Privacy Policy \u2014 Brand VPN<\/h1>\n\n\n\n<p class=\"wp-block-paragraph\"><strong>Last updated: 24<sup>th<\/sup> July 2026<\/strong><\/p>\n\n\n\n<h2 class=\"wp-block-heading\">1. Introduction<\/h2>\n\n\n\n<p class=\"wp-block-paragraph\">This Privacy Policy describes how <strong>Brand Communications Limited<\/strong> (\u201cwe\u201d, \u201cour\u201d, \u201cus\u201d) handles information when you use the <strong>Brand VPN<\/strong> mobile application (\u201cthe app\u201d). Brand VPN is an <strong>enterprise\u2011grade VPN client<\/strong> designed exclusively for licensed corporate users. The app cannot be used without credentials and licensing issued outside the application.<\/p>\n\n\n\n<p class=\"wp-block-paragraph\">We are committed to protecting user privacy and ensuring secure handling of all data processed by the app.<\/p>\n\n\n\n<h2 class=\"wp-block-heading\">2. What Brand VPN Does<\/h2>\n\n\n\n<p class=\"wp-block-paragraph\">Brand VPN provides secure, encrypted remote access to private corporate networks using the <strong>QuicT<\/strong> VPN protocol. The app requires:<\/p>\n\n\n\n<ul class=\"wp-block-list\">\n<li>A valid enterprise license<\/li>\n\n\n\n<li>Credentials issued by your organisation<\/li>\n\n\n\n<li>Access to a Brand Communications\u2011managed or customer\u2011managed VPN gateway<\/li>\n<\/ul>\n\n\n\n<p class=\"wp-block-paragraph\">Brand VPN <strong>does not<\/strong> provide general consumer VPN services and is not intended for personal privacy or anonymity.<\/p>\n\n\n\n<h2 class=\"wp-block-heading\">3. Information We Collect<\/h2>\n\n\n\n<p class=\"wp-block-paragraph\">Brand VPN is designed to minimise data collection. The app itself only processes information required to establish and maintain a secure VPN connection.<\/p>\n\n\n\n<h3 class=\"wp-block-heading\">3.1 Information Provided by Your Organisation<\/h3>\n\n\n\n<p class=\"wp-block-paragraph\">Your organisation may supply:<\/p>\n\n\n\n<ul class=\"wp-block-list\">\n<li>Username<\/li>\n\n\n\n<li>Password, certificate, or token<\/li>\n\n\n\n<li>License key<\/li>\n<\/ul>\n\n\n\n<p class=\"wp-block-paragraph\">These are used solely for authentication and authorisation.<\/p>\n\n\n\n<h3 class=\"wp-block-heading\">3.2 Technical Data Processed During VPN Operation<\/h3>\n\n\n\n<p class=\"wp-block-paragraph\">To establish a secure tunnel, the app processes:<\/p>\n\n\n\n<ul class=\"wp-block-list\">\n<li>Network packets<\/li>\n\n\n\n<li>IP headers<\/li>\n\n\n\n<li>DNS queries<\/li>\n\n\n\n<li>Connection metadata (e.g., connection time, handshake information)<\/li>\n<\/ul>\n\n\n\n<p class=\"wp-block-paragraph\">This data is <strong>not stored<\/strong> by the app and is collected and processed by your organisation\u2019s VPN gateway.<\/p>\n\n\n\n<h3 class=\"wp-block-heading\">3.3 Crash Logs<\/h3>\n\n\n\n<p class=\"wp-block-paragraph\">If the app encounters an unexpected error, crash logs may be generated and collected. Crash logs may include:<\/p>\n\n\n\n<ul class=\"wp-block-list\">\n<li>Device model<\/li>\n\n\n\n<li>OS version<\/li>\n\n\n\n<li>Stack traces<\/li>\n\n\n\n<li>Non\u2011personal technical diagnostics<\/li>\n<\/ul>\n\n\n\n<p class=\"wp-block-paragraph\">Crash logs are used exclusively to improve app stability and performance.<\/p>\n\n\n\n<h2 class=\"wp-block-heading\">4. Server\u2011Side Analytics<\/h2>\n\n\n\n<p class=\"wp-block-paragraph\">Brand Communications Limited operates a <strong>central analytics logging system<\/strong> to help organisations monitor and manage their network usage. When you connect to Brand VPN, the VPN gateway may log:<\/p>\n\n\n\n<ul class=\"wp-block-list\">\n<li><strong>IP address<\/strong> assigned to your session<\/li>\n\n\n\n<li><strong>Source and destination port numbers<\/strong><\/li>\n\n\n\n<li><strong>DNS queries<\/strong> (domain names requested)<\/li>\n\n\n\n<li><strong>Connection timestamps<\/strong><\/li>\n\n\n\n<li><strong>Session duration<\/strong><\/li>\n\n\n\n<li><strong>Data usage<\/strong> (bytes sent and received)<\/li>\n\n\n\n<li><strong>Protocol negotiation details<\/strong><\/li>\n\n\n\n<li><strong>Connection errors or failures<\/strong><\/li>\n<\/ul>\n\n\n\n<p class=\"wp-block-paragraph\">These analytics are used for:<\/p>\n\n\n\n<ul class=\"wp-block-list\">\n<li>Network performance monitoring<\/li>\n\n\n\n<li>Capacity planning<\/li>\n\n\n\n<li>Security auditing<\/li>\n\n\n\n<li>Troubleshooting<\/li>\n\n\n\n<li>Organisational access control<\/li>\n\n\n\n<li>Usage reporting for licensed customers<\/li>\n<\/ul>\n\n\n\n<p class=\"wp-block-paragraph\"><strong>Important Clarification<\/strong><\/p>\n\n\n\n<p class=\"wp-block-paragraph\">Brand VPN <strong>does not inspect or log the content of user traffic<\/strong>. Analytics are limited to <strong>metadata<\/strong> required for:<\/p>\n\n\n\n<ul class=\"wp-block-list\">\n<li>Operational monitoring<\/li>\n\n\n\n<li>Security<\/li>\n\n\n\n<li>Compliance<\/li>\n\n\n\n<li>Network management<\/li>\n<\/ul>\n\n\n\n<p class=\"wp-block-paragraph\">This ensures organisations can monitor how their network is accessed <strong>without<\/strong> compromising user content privacy.<\/p>\n\n\n\n<h2 class=\"wp-block-heading\">5. What We Do <em>Not<\/em> Collect<\/h2>\n\n\n\n<p class=\"wp-block-paragraph\">Brand VPN does <strong>not<\/strong>:<\/p>\n\n\n\n<ul class=\"wp-block-list\">\n<li>Log or inspect the content of user communications<\/li>\n\n\n\n<li>Capture browsing history beyond DNS domain lookups<\/li>\n\n\n\n<li>Analyse application\u2011level data<\/li>\n\n\n\n<li>Sell or share analytics with advertisers<\/li>\n\n\n\n<li>Use traffic for marketing or profiling<\/li>\n\n\n\n<li>Access contacts, photos, media, or device storage<\/li>\n\n\n\n<li>Collect personal identifiers beyond authentication credentials<\/li>\n\n\n\n<li>Physical location data may be collected but only if requested by the organisation.<\/li>\n<\/ul>\n\n\n\n<h2 class=\"wp-block-heading\">6. How Your Data Is Used<\/h2>\n\n\n\n<p class=\"wp-block-paragraph\">Data processed by Brand VPN is used solely to:<\/p>\n\n\n\n<ul class=\"wp-block-list\">\n<li>Authenticate your session<\/li>\n\n\n\n<li>Establish a secure QuicT tunnel<\/li>\n\n\n\n<li>Route encrypted traffic to your organisation\u2019s private network<\/li>\n\n\n\n<li>Maintain service reliability and security<\/li>\n\n\n\n<li>Provide operational analytics to your organisation<\/li>\n\n\n\n<li>Diagnose technical issues (including crash logs)<\/li>\n<\/ul>\n\n\n\n<p class=\"wp-block-paragraph\">We do not use your data for any unrelated purpose.<\/p>\n\n\n\n<h2 class=\"wp-block-heading\">7. Encryption and Security<\/h2>\n\n\n\n<p class=\"wp-block-paragraph\">Brand VPN uses the <strong>QuicT<\/strong> protocol to provide secure, encrypted communication between your device and the VPN gateway. Security measures include:<\/p>\n\n\n\n<ul class=\"wp-block-list\">\n<li>Encrypted tunnels<\/li>\n\n\n\n<li>Secure credential handling<\/li>\n\n\n\n<li>No traffic inspection<\/li>\n\n\n\n<li>No persistent logs on the client<\/li>\n\n\n\n<li>Strict separation between analytics and user content<\/li>\n<\/ul>\n\n\n\n<h2 class=\"wp-block-heading\">8. Third\u2011Party Services<\/h2>\n\n\n\n<p class=\"wp-block-paragraph\">Brand VPN does not integrate with:<\/p>\n\n\n\n<ul class=\"wp-block-list\">\n<li>Advertising networks<\/li>\n\n\n\n<li>Third\u2011party analytics SDKs<\/li>\n\n\n\n<li>External data processors unrelated to VPN operation<\/li>\n<\/ul>\n\n\n\n<p class=\"wp-block-paragraph\">Crash logs may be processed by industry\u2011standard crash reporting services solely for diagnostic purposes.<\/p>\n\n\n\n<p class=\"wp-block-paragraph\">Your organisation\u2019s VPN gateway may have its own logging and privacy policies. Please consult your IT department for details.<\/p>\n\n\n\n<h2 class=\"wp-block-heading\">9. Children\u2019s Privacy<\/h2>\n\n\n\n<p class=\"wp-block-paragraph\">Brand VPN is intended exclusively for authorised enterprise users and is <strong>not<\/strong> designed for children or general consumers.<\/p>\n\n\n\n<h2 class=\"wp-block-heading\">10. Changes to This Policy<\/h2>\n\n\n\n<p class=\"wp-block-paragraph\">We may update this Privacy Policy from time to time. The latest version will always be available at:<\/p>\n\n\n\n<figure class=\"wp-block-embed\"><div class=\"wp-block-embed__wrapper\">\nhttps:\/\/www.brandcomms.com\/android\/privacy-policy\n<\/div><\/figure>\n\n\n\n<h2 class=\"wp-block-heading\">11. Contact Information<\/h2>\n\n\n\n<p class=\"wp-block-paragraph\">For questions about this Privacy Policy or data handling practices, contact:<\/p>\n\n\n\n<p class=\"wp-block-paragraph\"><strong>Brand Communications Limited<\/strong><\/p>\n\n\n\n<p class=\"wp-block-paragraph\"><a href=\"mailto:support@brandcomms.com\"><strong>support@brandcomms.com<\/strong><\/a><strong><br>Trinity House, Huntingdon, UK<br>+44 1480 442100<\/strong><\/p>\n","protected":false},"excerpt":{"rendered":"<p>Privacy Policy \u2014 Brand VPN Last updated: 24th July 2026 1. Introduction This Privacy Policy describes how Brand Communications Limited (\u201cwe\u201d, \u201cour\u201d, \u201cus\u201d) handles information when you use the Brand VPN mobile application (\u201cthe app\u201d). Brand VPN is an enterprise\u2011grade VPN client designed exclusively for licensed corporate users. The app cannot be used without credentials [&hellip;]<\/p>\n","protected":false},"author":1,"featured_media":0,"parent":5399,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"","meta":{"om_disable_all_campaigns":false,"_monsterinsights_skip_tracking":false,"footnotes":""},"class_list":["post-5402","page","type-page","status-publish","hentry"],"yoast_head":"<!-- This site is optimized with the Yoast SEO plugin v28.2 - https:\/\/yoast.com\/product\/yoast-seo-wordpress\/ -->\n<title>Android Privacy Policy - Brand Communications<\/title>\n<meta name=\"robots\" content=\"index, follow, max-snippet:-1, max-image-preview:large, max-video-preview:-1\" \/>\n<link rel=\"canonical\" href=\"https:\/\/brandcomms.com\/?page_id=5402\" \/>\n<meta property=\"og:locale\" content=\"en_GB\" \/>\n<meta property=\"og:type\" content=\"article\" \/>\n<meta property=\"og:title\" content=\"Android Privacy Policy - Brand Communications\" \/>\n<meta property=\"og:description\" content=\"Privacy Policy \u2014 Brand VPN Last updated: 24th July 2026 1. 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